I received a supply of incontinence aids from the ASL but it is not correct. What should I do?

Many people order ASL incontinence aids, so it can happen that sometimes there is some mistake in deliveries.

Someone may receive a different order from what he or she asked for or with an insufficient number of aids. What should you do in this case?

If you have received an incorrect supply of ASL aids, you can contact the toll-free number of the supplier in your region or go straight to your reference ASL, to report the error.

Sometimes it can take a long time to obtain information from the ASL, so we recommend trying to call the toll-free number first.

What happens if an incorrect supply of aids is used?

The fact of not having an adequate supply of aids, both in number and quality, can be a problem for patients. Not simply that, but this fact is also crucial for the people who take care of them at home.

Assistance to non-self-sufficient people can be really difficult. And without the necessary tools, it becomes even more difficult, both psychologically and physically.

Incontinence is a disease that affects both young and old, but the second category suffers more. For these people, to have adequate medical devices is essential. These aids allow you to lead a normal life, absorbing liquids and ensuring patient peace of mind.

People who suffer from incontinence may feel uncomfortable in their daily lives without the appropriate aids.

On our site you can discover all our products: each one has different characteristics according to the needs. Some aids are good for the day, others for the night. Some of them are more absorbent than others. They also differ according to the type of person: sedentary, autonomous, not self-sufficient or active.

Find out more about incontinence

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